以前ここでご紹介した、もう一軒おつまみ横丁という本から
油揚げ焼いただけ、を作りました。
油揚げ、これは冷凍しておいたものですが、これを
トースターで5分間焼いて、食べやすいように切って、
おろししょうがと、しょうゆをかけて完成です。
簡単おつまみとしてはかなりいい線をいっています。
油揚げ焼いただけ、を作りました。
油揚げ、これは冷凍しておいたものですが、これを
トースターで5分間焼いて、食べやすいように切って、
おろししょうがと、しょうゆをかけて完成です。
簡単おつまみとしてはかなりいい線をいっています。
■NHKラジオ 実践ビジネス英語 Customer Satisfaction (2) 2/5 2009
■意味を考えてみよう。今日取り上げる単語が含まれています。
I was really upset by the long hold time before I was finally able to
talk to a customer service represetative.
That might help a firm's bottom line, but it can sometimes backfire,
creating a bad impression and eroding customer loyalty.
Companies simply have to wake up to the fact that today's consumers
are much better informed than in the past and won't put up with
shoddy service.
They've really empowered consumers.
──────────────────────────────
be upset, いらいらしている、（心、神経などを）かき乱される、気が転倒する
──────────────────────────────
If you are upset, you are unhappy or disappointed because something
unpleasant has happened to you.
ex) After she died I felt very, very upset.
──────────────────────────────
backfire, 逆効果となる
──────────────────────────────
If a plan or project backfires, it has the opposite result to the one
that was intended.
ex) The president's tactics could backfire.
──────────────────────────────
erode, ...をむしばむ、...を徐々に損なう
──────────────────────────────
If someone's authority, right, or confindence erodes or is eroded, it is
gradually destroyed or removed. [FORMAL]
ex) His critics say his fumbling of the issue of reform has eroded
his authority.
──────────────────────────────
shoddy, いいかげんな、ぞんざいな
──────────────────────────────
Shoddy work or a shoddy product has been done or made carelessly
or badly.
ex) American customers no longer tolerate shoddy goods.
──────────────────────────────
empower, （人）に力を与える
──────────────────────────────
To empower someone means to give them the means to achieve
something, for example to become stronger or more successful.
ex) What I'm trying to do is to empower people, to give them ways
to help them get well.
──────────────────────────────
その他にも、次も押さえておきたい。[誌面の都合上省略] ★は重要表現
──────────────────────────────
hold time, 待たされる時間
■意味を考えてみよう。今日取り上げる単語が含まれています。
I was really upset by the long hold time before I was finally able to
talk to a customer service represetative.
That might help a firm's bottom line, but it can sometimes backfire,
creating a bad impression and eroding customer loyalty.
Companies simply have to wake up to the fact that today's consumers
are much better informed than in the past and won't put up with
shoddy service.
They've really empowered consumers.
──────────────────────────────
be upset, いらいらしている、（心、神経などを）かき乱される、
──────────────────────────────
If you are upset, you are unhappy or disappointed because something
unpleasant has happened to you.
ex) After she died I felt very, very upset.
──────────────────────────────
backfire, 逆効果となる
──────────────────────────────
If a plan or project backfires, it has the opposite result to the one
that was intended.
ex) The president's tactics could backfire.
──────────────────────────────
erode, ...をむしばむ、...を徐々に損なう
──────────────────────────────
If someone's authority, right, or confindence erodes or is eroded, it is
gradually destroyed or removed. [FORMAL]
ex) His critics say his fumbling of the issue of reform has eroded
his authority.
──────────────────────────────
shoddy, いいかげんな、ぞんざいな
──────────────────────────────
Shoddy work or a shoddy product has been done or made carelessly
or badly.
ex) American customers no longer tolerate shoddy goods.
──────────────────────────────
empower, （人）に力を与える
──────────────────────────────
To empower someone means to give them the means to achieve
something, for example to become stronger or more successful.
ex) What I'm trying to do is to empower people, to give them ways
to help them get well.
──────────────────────────────
その他にも、次も押さえておきたい。[誌面の都合上省略] ★は重要表現
──────────────────────────────
hold time, 待たされる時間
